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Orders7
What payment methods are available?Discount code not applicableRedeem discount code laterReturn / ReplacementDidn't receive an order confirmation/ Was my order received successfully?Modify an order after purchaseHow do I cancel my order?
Delivery & Shipping4
How much are the shipping costs?Change delivery address laterHow long does delivery take?Order has not been progressing for days - Where is my package?
Health concerns
intolerances2
Soy/Gluten/ Fructoselactose
health concerns3
HashimotodiabetesCrohn's disease
Products
Balance Shakes7
How is the shake sweetened?How do I prepare my SHEKO shake?Free samplesCan I also enjoy my SHEKO shake warm? 🥤✨How long does the shake stay fresh?How many meals should I replace?My shake is lumpy
Diet aid1
Can I take all dietary supplements together? Which one is best for me?
Accessories2
How do I clean my shaker properly?Can I buy individual parts of the shaker?
Other1
Is the weekly box/monthly box also available without a shaker?
Nutrition5
Can I prepare SHEKO and drink it later?Milk & Milk AlternativesNutrition with SHEKO during pregnancy/breastfeedingHow long does the shake keep you feeling full?Is SHEKO also suitable for children?
Cooperation & Applications3
Influencer/CreatorApplication to SHEKOB2B
Complaints & Cancellations6
Return an opened canOrder received incompleteReturn labelThere is something wrong with my productOrder received damagedCanceling individual products from a set
SHEKO account
Newsletter1
Did not receive newsletter discount code
Account1
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intolerances

Soy/Gluten/ Fructose

Do you have an intolerance to soy, gluten, or fructose and are wondering if you can still use SHEKO? Our shake is gluten-, fructose-, and sorbitol-fr...

lactose

Are you sensitive to lactose or lactose intolerant and want to know if you can use SHEKO? We are delighted that you are interested in SHEKO. Unfortu...