sheko

Need help? We're here for you.

What payment methods are available?

Modify an order

How do I cancel my order?

Didn't receive an order confirmation/ Was my order received successfully?

Redeem discount code later

Discount code not applicable

Orders

How much are the shipping costs?

Order has not been progressing for days - Where is my package?

Change delivery address later

How long does delivery take?

Delivery & Shipping

Soy/Gluten/ Fructose

lactose

intolerances

Crohn's disease

Hashimoto

diabetes

health concerns

How do I prepare my SHEKO shake?

How many meals should I replace?

Can I take all dietary supplements together? Which one is best for me?

Can I also enjoy my SHEKO shake warm? 🥤✨

How long does the shake stay fresh?

My shake is lumpy

How is the shake sweetened?

Can I buy individual parts of the shaker?

Is the weekly box/monthly box also available without a shaker?

Free samples

How do I clean my shaker properly?

Products

How long does the shake keep you feeling full?

Milk & Milk Alternatives

Nutrition with SHEKO during pregnancy/breastfeeding

Can I prepare SHEKO and drink it later?

Is SHEKO also suitable for children?

Nutrition

Application to SHEKO

Influencer/Creator

Cooperation & Applications

Canceling individual products from a set

Return label

Return an opened can

There is something wrong with my product

Order received incomplete

Order received damaged

Complaints & Cancellations

Did not receive newsletter discount code

Newsletter

Can’t log in to my account

Account

SHEKO account

Do you have questions about your order or payment options?

Not sure if our products are right for you? Find out everything you need to know about possible intolerances.

Find out everything about our products and how to prepare them.

Put an end to nutrition myths! Find out how you can best integrate the shake into your diet.

If your order is damaged or incomplete, learn how to file a complaint.

Do you have questions about your account or our newsletter?

All articles

Categories