sheko

If there is a problem with your product, please contact us at <a data-fr-linked="true" href="mailto:info@sheko.com">info@sheko.com</a> within the first 2 weeks after receiving your order. Please send us the following information so that we can process your request quickly:<ul><li style="font-size: 16px;">Which product is affected?</li><li style="font-size: 16px;">How long is the product still usable?</li><li style="font-size: 16px;">What is the batch number? (You will find this directly below the expiration date.)</li><li style="font-size: 16px;">How long has the product been open?</li><li style="font-size: 16px;">Where and at what temperature was the product stored?</li><li style="font-size: 16px;">Was the product exposed to direct sunlight or high humidity during delivery?</li><li style="font-size: 16px;">Were the consumption recommendations followed?</li></ul>

If there is a problem with your product, please contact us at info@sheko.com within the first 2 weeks after receiving your order. Please send us the following information so that we can process your request quickly:

There is something wrong with my product

Complaints & Cancellations

What payment methods are available?

Modify an order

How do I cancel my order?

Didn't receive an order confirmation/ Was my order received successfully?

Redeem discount code later

Discount code not applicable

Orders

How much are the shipping costs?

Order has not been progressing for days - Where is my package?

Change delivery address later

How long does delivery take?

Delivery & Shipping

Soy/Gluten/ Fructose

lactose

intolerances

Crohn's disease

Hashimoto

diabetes

health concerns

How do I prepare my SHEKO shake?

How many meals should I replace?

Can I take all dietary supplements together? Which one is best for me?

Can I also enjoy my SHEKO shake warm? 🥤✨

How long does the shake stay fresh?

My shake is lumpy

How is the shake sweetened?

Can I buy individual parts of the shaker?

Is the weekly box/monthly box also available without a shaker?

Free samples

How do I clean my shaker properly?

Products

How long does the shake keep you feeling full?

Milk & Milk Alternatives

Nutrition with SHEKO during pregnancy/breastfeeding

Can I prepare SHEKO and drink it later?

Is SHEKO also suitable for children?

Nutrition

Application to SHEKO

Influencer/Creator

Cooperation & Applications

Canceling individual products from a set

Return label

Return an opened can

Order received incomplete

Order received damaged

Did not receive newsletter discount code

Newsletter

Can’t log in to my account

Account

SHEKO account

There is something wrong with my productUpdated 6 hours ago