Return labelUpdated 2 days ago

You placed your order, but now you want to return it?

As long as you are still within the 14-day cancellation period, you naturally have the right to return unopened and still sealed products to us—even though we think that's a shame, of course. ❤️‍🩹 You are responsible for the costs of the return shipment. 😊

As soon as we receive your return, we will refund the product cost (excluding shipping costs) as quickly as possible. Please allow 14 days for us to process your return. ⏳📦

Please send the package to the following address:

Arvato SE

c/o SHEKO GmbH

RETURNS

Grüner Weg 1

49196 Bad Laer

If you ordered from the Swiss shop 🇨🇭, you will find the return information on the delivery note enclosed in the package. 😇

A little tip: Please keep the tracking number for your return shipment. This allows us to track the package in case of any problems. If it does not arrive at our location, our hands are tied and we cannot offer you a refund without tracking information. So, be sure to keep the receipt in a safe place! 🤳🏼