sheko logo
sheko logo

All articles

Modify an order after purchaseUpdated 4 hours ago

Have you placed an order and changed your mind shortly afterwards?

We completely understand that things can change unexpectedly! To make sure everything reaches you as quickly as possible, we start packing your order right after purchase. Whether a change is still possible depends on where your order is in the process.

💡 Haven't received a shipping confirmation yet? There's still a chance! Reach out to us as soon as possible at [email protected] with your order number and the change you'd like to make, and we'll check whether we can still make it happen. ⏱️

Please keep in mind that we handle requests in the order they come in, so we can't always guarantee an immediate response. But we'll get back to you as soon as we can!

📦 Already received your shipping confirmation? Unfortunately, changes are no longer possible at this point. However, you do have the legal right of withdrawal. Once your package arrives, you're welcome to send back any unwanted products and place a new order at your convenience.

Got questions about getting started? Don't hesitate to get in touch. We're more than happy to clear up any doubts and make sure you have all the answers you need!

Was this article helpful?
Yes
No